Are you a provider in my healthcare network? I’d like to get coverage for the cost of my appointment with you.

• Our physical therapy clinic is out of network in order to allow for our appointments to be a full hour without assistants or aides.  We do provide courtesy billing on your behalf. If you have out of network coverage, our in house biller will submit your claims for you and you should receive reimbursement.

Why don't you take insurance? Isn't it better for me if you are in network?
~No! Benefits to working with our clinic include:

• Decisions related to your care are NOT dictated by a third-party group
• In-Network PT clinics require YOU to pay more for services through higher premiums and deductibles, while at the same time making large sums of money in the middle.
• We are out-of-network because we believe that it allows us to provide YOU with the best results
• Very Important: We are solving COMPLEX issues! And typically when a clinic is in-network, they employ the use of aides
• Your healthcare process is personal/individualized and your body is individual to YOU
• 1 on 1 care is very important in being able to build the most effective program for your NEEDS
• Being OON is the best model for tailoring treatment plans to fit your individual needs
• NOT being commissioned/forced into applying cookie cutter care solutions
• We provide hour long sessions without the use of aides.

I need an invoice for reimbursement purposes – how do I get one?

• Invoices for services rendered are provided upon client request. Email us at office@revolutionsinfitness.com or call (650) 260-4743 and we will be happy to help!

I need a diagnostic code or prescription in order to get my reimbursement – can you help me with this?

• We can provide diagnosis codes upon request after a physical therapy evaluation. If you would like your diagnostic code(s) or prescription information noted on your invoice, simply request it.
• Please feel free to forward related prescription/physician referral documentation or information either via fax (408-273-6564) or e-mail office@revolutionsinfitness.com.

I need to cancel my appointment - are there any fees related to cancelling appointments?

• As long as you let us know more than 48 hours in advance of your cancellation, you will not be charged. Cancellations within 48 hours will be charged $75 per hour scheduled, and cancellations day-of will be charged the full cost of the appointment. If you think you may need to cancel your appointment, let us know as soon as possible so we can work together to find a time that is better for you.

What about flexible spending accounts – are your services reimbursable by my FSA or HSA?

• Yes! FSAs and HSAs routinely provide reimbursement for our services.

How are your physical therapy services different from others? 

• Each session provides 1 HOUR of one-on-one attention and personalized care
• No physical therapy aides or assistants
• Highly qualified and educated staff with advanced Manual Therapy Certifications
• In-depth knowledge of athletes, and their performance needs and goals
• Skilled in treating the most chronic and stubborn injuries even when other professionals have failed to help
• Injury taping techniques as seen in the Olympics and Tour de France
• Trusted by physicians and other physical therapists for second opinion/consultants

Does treatment include use of techniques such as Active Release Therapy (ART)?  What is Active Release Therapy?

• Active Release Therapy, or ART, is one of many forms of soft tissue mobilization that makes use of the client's active muscle contraction (also called “functional mobilization”). We use functional mobilization as a normal part of our physical therapy treatments (i.e., the therapist calls for the client's active contraction while also manipulating the muscle or soft tissue directly).  
• This is a powerful technique because it's safe (you decide how hard to work), and it optimally mobilizes layers of tissue which can become stuck together after injury/surgery.  Most importantly, functional mobilization also directly trains proprioception, which is the ability to tell where your body is in space, because the brain gets far more feedback from active work than it would from passive massage. This in turn enables the body to reinforce positive physical changes derived from treatment via more normalized physical movements.

Do you offer any discounts?

• We have a referral program called 50/50. If you refer us to a friend or family member they will receive $50 off their visit and you will receive $50 off your next visit. Only one discount can be used per visit; we will honor the greater of the two.